Digiskill Retail - English

In addition to customers who are interested in the goods, there are also those who stroll through the shop and just want to have a look. We can greet these customers briefly with a "Hello" or a nod of the head. Otherwise, we stay in the background. We let the customers look around in peace and take a closer look at the goods. We continue to observe and show customers that we are available to answer any questions they may have. If we were pushy, we would chase them out of the shop and lose customers.

If the customer indicates that they would like to be approached, we should not keep them waiting, as this could be interpreted by the customer as a lack of interest and disrespect for them.