Welcome to the Digiskill Retail course!
Module 1-Information and data literacy-BCS
The “Information and Data Literacy” skill for retail professionals includes basic truths of internet behaviour, including the ability to effectively search the internet, judging the information found critically, and taking steps to defend yourself against becoming the victim of malicious attacks. It also involves creating and gathering feedback from customers.
Course goals
The overall goals of the units within this competence are the following:
- Students are able to perform keyword searches effectively and understand how to judge and recognize whether a website is credible. Students are able to locate reliable sources of information and are able to distinguish false information from the real.
- The students have a basic understanding of the steps that can be taken in order to secure their online behaviour. Their capabilities include the ability to recognize phishing emails, to avoid malicious links, and to handle suspicious attachments.
- Students are able to create an online feedback form, analyse the data and create a summary of the results.
- Students are able to recognize the essential elements of product labels and to identify different eco-friendly labelling.
Target groups
- Employees in retail trade, VET teachers/trainers and VET students.
- Key learning outcomes:
- Using keywords effectively to search.
- Assessing the trustworthiness of a website through the use of trust indicators.
- Assessing the trustworthiness of information through the use of trust indicators.
- Recognizing phishing E-mails, malicious links and suspicious attachments.
- Creating Strong Passwords.
- Creating and analysing customers feedback.
- Recognizing essential elements of product labels.
- Identifying the most common eco-friendly symbols.
Unit/Topics:
- Unit 1.1: Judging Web Sources Critically and Finding Relevant Information.
- Unit 1.2: Creating a Strong Password and Phishing Awareness for Retail Employees.
- Unit 1.3: Gathering and Analysing Customer Feedback.
- Unit 1.4: Product Labelling and Legislation.
Unit 1.1: Judging web sources critically and finding relevant information
(Unit introduction)
Unit 1.2: Creating a Strong Password and Phishing Awareness for Retail Employees
(Unit introduction)
Unit 1.3: Gathering and analysing customer feedback
(Unit introduction)
Unit 1.4: Product labelling and legislation
The purpose of this unit is to introduce employees the essential elements of product labels (such as the name of the product, ingredients, allergen information etc.) and to familiarize with common eco-friendly symbols, such as recycling logos, and their meaning on product packaging.
Unit goals
Students are able to recognize the essential elements of product labels and to identify different eco-friendly labelling.
Target groups
- Employees in retail trade
- VET teachers/trainers
- VET students
Key learning outcomes
- Recognizing essential elements of product labels.
- Identifying the most common eco-friendly symbols.
Microlearning units
- Microlearning unit: 1.4.1: Label elements
- Microlearning unit 1.4.2: Eco-friendly symbols